Dynamics 365 CRM

Dynamics 365 CRM

Dynamics 365 Customer Relationship Manager

Microsoft has all the necessary tools to create excellent relationships with customers and other stakeholders that allow the company to be projected over time with excellent work dynamics and strategic alliances.

Coordinate sales forces and marketing actions with Dynamics 365 CRM

Dynamics 365 provides management and planning tools that allow you to visualize the experience of prospects, their commercial stages and insights that help you close deals efficiently. Visualizing your business with real-time information is the “new normal”.

Marketing, sales and customer service in the same place

That is Dynamics 365 CRM, a platform where you will find the actions, plans and results of each of the areas that take care of the company’s customers.

The main benefits of Dynamics 365 CRM

Digitalization
Dynamics 365 is a flexible tool that allows you to tailor each process of your marketing units.
Planning
Dynamics 365 integrates with traditional work tools such as Outlook, Teams, Planner and more.
Measurement
Dynamics 365 allows you to visualize the progress of actions, campaigns, business and many more control metrics.

Get to know the modules that make up Dynamics 365 for CRM

Sales profesional

Find and create stronger relationships. Improve productivity and performance. Get a holistic view of customers.

Marketing

Capture the right leads. Create connected customer experiences. Stay ahead of market trends.

Customer service

Deliver positive customer experiences faster. Optimize resources and help technicians be more efficient. Reduce operational costs.

E-commerce

Unify physical and digital commerce. Build brand loyalty with personal interactions. Exceed customer expectations.

The Dynamics 365 solution is composed of different modules that allow digitizing and visualizing the development of processes in the search for customers, business prospecting, sales closings and customer service/technical support (after sales).

A space created to store, visualize and measure the processes of each department

Dynamics CRM is a solution created to meet the needs of organization, management and planning of commercial or marketing actions.

 

Microsoft’s new ERP provides accurate technology and processes in a more intuitive way, giving its users the ability to integrate concepts of operational flexibility, optimal performance and practical knowledge. Business Central is built on Microsoft’s common data framework that allows its functionality to be expanded to PowerBi, PowerPlatform, Microsoft Azure and other solutions.

Learn more about Dynamics CRM and everything you can do with it

What is Dynamics CRM for?
Dynamics CRM is a program that allows you to control the processes and results of the marketing, sales and customer service departments.
How much does it cost?
Microsoft Dynamics CRM has different monthly licensing versions depending on the number of modules and users needed.
How does it adapt to each company?
Microsoft Dynamics 365 CRM is a flexible tool that has a parameterization process where you can digitize particular processes for each company.